Business Leadership Program - Business Leadership Program Synchrony Employee Review

4.0
Mar 28, 2016
Recommend
CEO approval
Business Outlook

Pros

- exposure to senior leadership (CEO, CFO, etc. - everyone) is unbelievable, and actually really, really, impressive - opportunities are made available to us that aren't made available to most company employees (they range from travel to the aforementioned senior leadership exposure) - the ability to work on three different teams in your first two years is an awesome opportunity - having a say at a company as large as SYF is unheard of for a new grad, yet somehow we've got that opportunity

Cons

- program leadership isn't the most transparent, though they're working hard to smooth out the wrinkles in the program (first launched in 2015) - different tracks have very different experiences (quality-wise); certain track owners are better than others, certain tracks earn more, etc. - it's unclear to us how they're going to handle transitioning into full-time positions

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5.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Employee centric Decent benefits Stars

Cons

Has a lot of legacy systems that are hard to integrate

3.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Great benefits, fully remote, my fellow employees are great to work with.

Cons

The systems constantly lag and freeze, making an already stressful job even harder. You’re expected to handle the work of multiple roles while meeting unrealistic metrics and learning countless procedures. Calls are often back-to-back, and the two-minute breaks during busy times aren’t enough to recharge. Dealing with verbally abusive customers is common, and you’re required to give multiple warnings before ending a call. While there are opportunities to move into other roles, promotions often feel more dependent on who you know than your actual skills or performance. Overall, it’s a mentally exhausting, high-stress environment.

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