Used to be fun, gone downhill - Anonymous employee Synoptek Employee Review

2.0
Jun 20, 2016
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Some really nice people, can work from home, free snacks if they remember to buy them, decent benefits.

Cons

Roles are unclear, lack of clear communication between management and staff, work politics, you need the right friends to advance and yet you still won't know where your career is going, if it's going anywhere at all anyway. You will be blamed and labeled negative if you're not a yes-man, rather than management addressing issues and finding solutions. Management is mostly new and confused about what their roles are, too, so they aren't capable of helping you. They are too busy restructuring and trying to do things completely new ways versus taking a look at what worked before and building on an already good foundation. They'd rather demolish the whole structure to avoid anything done the old way. We must be new and exciting rather than functional.

Explore other reviews about Synoptek

5.0
Dec 31, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Challenging work, opportunity to learn, etc.

Cons

Teams don't have confidence in growth opportunities in the US

1.0
Feb 20, 2026
Recommend
CEO approval
Business Outlook

Pros

The people are some of the best and like family. We care a lot about our teams and our customers. There are good leaders here but it has just become too hard for us to lead the way they want to.

Cons

Executive Leadership, especially the CEO. The culture has changed a lot since he replaced the former CEO. He does not operate with the same values that have been a part of the company ever since I got here. He rules by fear, control, micromanagement, and is unapproachable. You can see it in meetings with the business and even in our Company meetings. It is uncomfortable. He has started only bringing people in from his former network and they are bringing in their friends. Everything is India focused and North America people are losing their jobs and those that are left are burned out from the excessive workload. We are watching good employees leave either on their own or because they are forced out. The optics of who is leaving and why are not good. I want this to work but it feels like a sinking ship at this point. Our customers aren't even happy with us anymore and that makes our jobs even harder.

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