Once a Thriving Environment, Now a Shadow of Itself: A Tale of Dismay and Disconnection in the Finance Department - Anonymous employee Synoptek Employee Review

1.0
Nov 20, 2023
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Benefits are good: Medical / Dental / Vision / 401K + match / HSA /FSA

Cons

Leadership Void, Communication Breakdown, High Turnover, Lack of Appreciation The Finance and Accounting deportment fundamentally changed in the last year for the worse. Communication is non-existent, turnover is rampant, it is no longer an encouraging, learning, succeeding environment it was, if is very much the opposite.

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Synoptek Response
2y
Thank you for sharing your feedback. We are glad that you found our benefits to be a positive aspect of working at Synoptek. We also appreciate you sharing your concerns and will take note of them, albeit different from the feedback we recently received from this department in our quarterly engagement results. As a company we are continually working to communicate priorities and updates throughout the organization and create opportunities for greater connections between managers and teams. We offer multiple ways for individuals to build connections and receive communication, including hosting monthly global All Hands, scheduling regular departmental meetings, and having frequent touch points between managers and employees to discuss individual contributions, learning objectives, and career goals. We have also introduced new programs this year to recognize individual and team contributions. Thank you again for your feedback, and we wish you the best in your future endeavors.

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5.0
Dec 31, 2025
Anonymous employee
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Pros

Challenging work, opportunity to learn, etc.

Cons

Teams don't have confidence in growth opportunities in the US

1.0
Feb 20, 2026
Recommend
CEO approval
Business Outlook

Pros

The people are some of the best and like family. We care a lot about our teams and our customers. There are good leaders here but it has just become too hard for us to lead the way they want to.

Cons

Executive Leadership, especially the CEO. The culture has changed a lot since he replaced the former CEO. He does not operate with the same values that have been a part of the company ever since I got here. He rules by fear, control, micromanagement, and is unapproachable. You can see it in meetings with the business and even in our Company meetings. It is uncomfortable. He has started only bringing people in from his former network and they are bringing in their friends. Everything is India focused and North America people are losing their jobs and those that are left are burned out from the excessive workload. We are watching good employees leave either on their own or because they are forced out. The optics of who is leaving and why are not good. I want this to work but it feels like a sinking ship at this point. Our customers aren't even happy with us anymore and that makes our jobs even harder.

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