Lost its Soul - Sales Synoptek Employee Review

3.0
Sep 30, 2024
Recommend
CEO approval
Business Outlook

Pros

Used to have good people to work with

Cons

Company lost its soul. Executive turn over especially in HR made company much worse. Claims to value employees but actions say otherwise.

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Synoptek Response
1y
Thank you for your feedback. At Synoptek, we have always been proud of the strong, people-centric culture we have cultivated, and our leadership remains deeply committed to fostering a positive environment for our employees. While changes in leadership are sometimes necessary to align with the evolving needs of the business, we ensure that these transitions are made with a focus on maintaining stability and continuing to prioritize employee well-being. To address your concern, our actions consistently align with our values of growth, team, clarity, results and ownership - always with focus on supporting our employees. We actively work to strengthen this alignment through leadership initiatives, employee feedback channels, and engagement activities. This has been evidenced by our increase in our employee engagement feedback and scores, as well as our historically low voluntary attrition rate in 2024. We appreciate the time and contributions you’ve made during your tenure at Synoptek and wish you the best in your future endeavors.

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5.0
Dec 31, 2025
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Pros

Challenging work, opportunity to learn, etc.

Cons

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1.0
Feb 20, 2026
Recommend
CEO approval
Business Outlook

Pros

The people are some of the best and like family. We care a lot about our teams and our customers. There are good leaders here but it has just become too hard for us to lead the way they want to.

Cons

Executive Leadership, especially the CEO. The culture has changed a lot since he replaced the former CEO. He does not operate with the same values that have been a part of the company ever since I got here. He rules by fear, control, micromanagement, and is unapproachable. You can see it in meetings with the business and even in our Company meetings. It is uncomfortable. He has started only bringing people in from his former network and they are bringing in their friends. Everything is India focused and North America people are losing their jobs and those that are left are burned out from the excessive workload. We are watching good employees leave either on their own or because they are forced out. The optics of who is leaving and why are not good. I want this to work but it feels like a sinking ship at this point. Our customers aren't even happy with us anymore and that makes our jobs even harder.

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