Good and Bad - Client Delivery Lead Synoptek Employee Review

2.0
Apr 30, 2025
Recommend
CEO approval
Business Outlook

Pros

The people (The worker bees, not management) are great for the most part.

Cons

Lack of care and concern from a commuinication standpoint from management. The "hear" but they don't "listen"

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Synoptek Response
1y
Thank you for taking the time to share your experience. We're so glad to hear you’ve felt a strong sense of camaraderie - our people truly are what make Synoptek special. We recognize how important effective communication is, especially from leadership. Your feedback is a helpful reminder of the impact listening and clarity can have across the organization. We’re continually working to strengthen communication, and initiatives like our Global All Hands meetings are part of that effort to ensure transparency and alignment on company goals and updates. Your perspective is incredibly valuable to us as we grow and improve, and we truly appreciate your continued dedication to Synoptek.

Explore other reviews about Synoptek

5.0
Dec 31, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Challenging work, opportunity to learn, etc.

Cons

Teams don't have confidence in growth opportunities in the US

1.0
Feb 20, 2026
Recommend
CEO approval
Business Outlook

Pros

The people are some of the best and like family. We care a lot about our teams and our customers. There are good leaders here but it has just become too hard for us to lead the way they want to.

Cons

Executive Leadership, especially the CEO. The culture has changed a lot since he replaced the former CEO. He does not operate with the same values that have been a part of the company ever since I got here. He rules by fear, control, micromanagement, and is unapproachable. You can see it in meetings with the business and even in our Company meetings. It is uncomfortable. He has started only bringing people in from his former network and they are bringing in their friends. Everything is India focused and North America people are losing their jobs and those that are left are burned out from the excessive workload. We are watching good employees leave either on their own or because they are forced out. The optics of who is leaving and why are not good. I want this to work but it feels like a sinking ship at this point. Our customers aren't even happy with us anymore and that makes our jobs even harder.

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