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      T-Mobile

      Engaged Employer

      T-Mobile reviews

      Was Okay - Retail Store Manager T-Mobile Employee Review

      3.0
      Feb 6, 2026
      Retail store manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Excellent benefits, good base pay + bonus

      Cons

      The culture has nosedived and they are restructuring frontline to make way for a fully digital (self serve) experience.

      Explore other reviews about T-Mobile

      5.0
      Jun 1, 2026
      Solutions engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      The Culture & the people

      Cons

      AE and Upper management Turnover

      2.0
      Jun 24, 2026
      Retail store manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Wireless service discount Decent vision insurance Co-workers

      Cons

      Leadership Scheduling Work/life balance Stress Broken everything - half of the tools and resources don’t work No room to grow your career anymore unless you suck up. If you’re blunt and honest you’ll be an outcast - they’ve fostered an environment where they only want cheerleaders. Constantly changing goal posts Frequent restructuring

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