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      T-Mobile

      Engaged Employer

      T-Mobile reviews

      Great benefits but inconsistent management accountability - Retail Store Manager T-Mobile Employee Review

      3.0
      Apr 11, 2026
      Retail store manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Amazing benefits, great stock options, & solid pay for the area.

      Cons

      Sr Managers don't even know how to do your job but coach to you, so many different rules depending on your sr managers with no matching overlying line to hold people accountable, world's hardest place to get fired unless the company is done with the store and shuts it down( Have had a rep told me go f myself and send me home and retain their job), holds you accountable but has a 50 step process to hold reps accountable.

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      5.0
      Jun 9, 2026
      Virtual business account expert
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great pay if you are willing to work.

      Cons

      It can be stressful when you are not doing well.

      2.0
      Jun 24, 2026
      Retail store manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Wireless service discount Decent vision insurance Co-workers

      Cons

      Leadership Scheduling Work/life balance Stress Broken everything - half of the tools and resources don’t work No room to grow your career anymore unless you suck up. If you’re blunt and honest you’ll be an outcast - they’ve fostered an environment where they only want cheerleaders. Constantly changing goal posts Frequent restructuring

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