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      T-Mobile

      Engaged Employer

      T-Mobile reviews

      Good company but... - Customer Service Representative T-Mobile Employee Review

      3.0
      May 22, 2012
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Very good benefits, nothing to complain about besides wanting a little more vacation tIme.

      Cons

      The company was always downsizing and different perks began to disappear before I left the company. Less than 2 years after I left they closed down the local site and laid off most of the employees.

      Explore other reviews about T-Mobile

      5.0
      May 28, 2026
      Mobile expert
      Recommend
      CEO approval
      Business Outlook

      Pros

      very good benefits and pay

      Cons

      company changing to ai first

      2.0
      Jun 24, 2026
      Retail store manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Wireless service discount Decent vision insurance Co-workers

      Cons

      Leadership Scheduling Work/life balance Stress Broken everything - half of the tools and resources don’t work No room to grow your career anymore unless you suck up. If you’re blunt and honest you’ll be an outcast - they’ve fostered an environment where they only want cheerleaders. Constantly changing goal posts Frequent restructuring

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