Was great once but losing ground.... - Retail Sales T-Mobile Employee Review

3.0
Jun 26, 2012
Recommend
CEO approval
Business Outlook

Pros

Values based company,benefits and great people to with work on the team.

Cons

Bleeding customers due to the AT&T merger fallout. Current upper management has abandoned the company values that once made the company great.

Explore other reviews about T-Mobile

5.0
May 28, 2026
Recommend
CEO approval
Business Outlook

Pros

very good benefits and pay

Cons

company changing to ai first

2.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Wireless service discount Decent vision insurance Co-workers

Cons

Leadership Scheduling Work/life balance Stress Broken everything - half of the tools and resources don’t work No room to grow your career anymore unless you suck up. If you’re blunt and honest you’ll be an outcast - they’ve fostered an environment where they only want cheerleaders. Constantly changing goal posts Frequent restructuring

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