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      T-Mobile

      Engaged Employer

      T-Mobile reviews

      Very stressful - Customer Service Representative T-Mobile Employee Review

      3.0
      Sep 29, 2012
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good pay, benefits and incentives, onsite fitness center and cafeteria. You also get a low cost employee cellphone account. They pay you very well.

      Cons

      Training not thorough enough to prepare you to solve customer's problems. Trainers and assistants waste too much classroom time discussing irrelevant matters.

      Explore other reviews about T-Mobile

      5.0
      Jun 28, 2026
      Sr field technician
      Recommend
      CEO approval
      Business Outlook

      Pros

      Freedom, supportive atmosphere, good pay

      Cons

      Not many, long shifts on call can be tough

      2.0
      Jun 24, 2026
      Retail store manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Wireless service discount Decent vision insurance Co-workers

      Cons

      Leadership Scheduling Work/life balance Stress Broken everything - half of the tools and resources don’t work No room to grow your career anymore unless you suck up. If you’re blunt and honest you’ll be an outcast - they’ve fostered an environment where they only want cheerleaders. Constantly changing goal posts Frequent restructuring

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