One person ruined my life - Tier III Technical Support T-Mobile Employee Review

3.0
Mar 3, 2010
Recommend
CEO approval
Business Outlook

Pros

Decent recognition and team camaraderie

Cons

Constant schedule/leadership changes, too much micro-managing, supervisors seemingly don't have to live up to the same standards as hourly employees

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5.0
May 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Great working environment bonus after 5 years

Cons

None! Loved the company and opportunities there

2.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Wireless service discount Decent vision insurance Co-workers

Cons

Leadership Scheduling Work/life balance Stress Broken everything - half of the tools and resources don’t work No room to grow your career anymore unless you suck up. If you’re blunt and honest you’ll be an outcast - they’ve fostered an environment where they only want cheerleaders. Constantly changing goal posts Frequent restructuring

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