Easy and but unrewarding - Retail Store Manager T-Mobile Employee Review

4.0
Apr 24, 2010
Recommend
CEO approval
Business Outlook

Pros

The job is very easy and the pay is great as long as you are in what is called an "A Market". With prior experience and good negotiation skills, a manager can earn up to 80k a year at a store that does quality commission worthy numbers.

Cons

T-Mobile is awful at helping people get to the next promotion level. They have "Career Development Programs" that are designed to make people work harder and feel as if they will soon be rewarded, but internal discussions from from upper management have actually stated that these programs are there to make people feel as if upper management cares and promotes from within, but the parent company initiative of Deustche Telekom is to hunt for outside talent.

Explore other reviews about T-Mobile

5.0
Feb 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Love the environment and pay

Cons

The customers are what make you or break you, the choice is yours.

2.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Wireless service discount Decent vision insurance Co-workers

Cons

Leadership Scheduling Work/life balance Stress Broken everything - half of the tools and resources don’t work No room to grow your career anymore unless you suck up. If you’re blunt and honest you’ll be an outcast - they’ve fostered an environment where they only want cheerleaders. Constantly changing goal posts Frequent restructuring

See reviews by: Helpful|Rating|Date|All