Could be great....if only... - Retail Sales Associate T-Mobile Employee Review

3.0
May 10, 2010
Recommend
CEO approval
Business Outlook

Pros

I would say the best reason is the phone plan, which is 24.99 including all minutes, text and Internet plus insurance! Also the insurance is AWESOME it is only 18.00 per two weeks and is 100 percent coverage! Plus full time reps...that's right reps...not managers get over 3 weeks paid time Off to start!!!!

Cons

The market mangers need to understand about technology. They are ok at looking at numbers and seeing if your store is doing ok...but seriously try to have any conversation about anything that has to do with what we actually sell and they have nooooooo clue. Don't you thick anyone in upper management should know at least 10% of what their reps are selling?

Explore other reviews about T-Mobile

5.0
Feb 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Love the environment and pay

Cons

The customers are what make you or break you, the choice is yours.

2.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Wireless service discount Decent vision insurance Co-workers

Cons

Leadership Scheduling Work/life balance Stress Broken everything - half of the tools and resources don’t work No room to grow your career anymore unless you suck up. If you’re blunt and honest you’ll be an outcast - they’ve fostered an environment where they only want cheerleaders. Constantly changing goal posts Frequent restructuring

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