Okay for a temporary position - Customer Service Representative II T-Mobile Employee Review

2.0
May 29, 2010
Recommend
CEO approval
Business Outlook

Pros

Good benefits and decent pay.

Cons

Management does not care about you as a person. If you make too much they will find a way to fire you. T-Mobile is a good job out of high school or if you are working at the corporate headquarters, but not in the call center environment.

Explore other reviews about T-Mobile

5.0
Nov 13, 2025
Recommend
CEO approval
Business Outlook

Pros

I took in what was given, the opportunity to make a great income on a part time job. Learned several skills that now help me in my profession.

Cons

If you aren't a commission driven person then this can be a challenging job for you.

2.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Wireless service discount Decent vision insurance Co-workers

Cons

Leadership Scheduling Work/life balance Stress Broken everything - half of the tools and resources don’t work No room to grow your career anymore unless you suck up. If you’re blunt and honest you’ll be an outcast - they’ve fostered an environment where they only want cheerleaders. Constantly changing goal posts Frequent restructuring

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