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      T-Mobile

      Engaged Employer

      T-Mobile reviews

      Good Job If You Can Multi-Task - Customer Service Representative T-Mobile Employee Review

      4.0
      Jun 1, 2010
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great Benefits, excellent working conditions, excellent training and coaching (dependent on the coach), a general atmosphere of closeness among team members is fostered.

      Cons

      Extremely high standards of performance, requires ability to smoothly converse while searching multiple programs for information and to create transactions: this job is not for everyone!

      Explore other reviews about T-Mobile

      5.0
      Feb 27, 2026
      Customer assistant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Love the environment and pay

      Cons

      The customers are what make you or break you, the choice is yours.

      2.0
      Jun 24, 2026
      Retail store manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Wireless service discount Decent vision insurance Co-workers

      Cons

      Leadership Scheduling Work/life balance Stress Broken everything - half of the tools and resources don’t work No room to grow your career anymore unless you suck up. If you’re blunt and honest you’ll be an outcast - they’ve fostered an environment where they only want cheerleaders. Constantly changing goal posts Frequent restructuring

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