The money is there with little experience, but the culture and environment needs much improvement. - Retail Associate Manager T-Mobile Employee Review

1.0
Sep 1, 2021
Recommend
CEO approval
Business Outlook

Pros

Commission potential, easy in with little to no experience

Cons

Unrealistic expectations for retail managers that creates a negative environment for newer employees, unclear sales goals, unreliable products, unpredictable schedule demands, lack of effective communication

Explore other reviews about T-Mobile

5.0
Jun 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Great pay if you are willing to work.

Cons

It can be stressful when you are not doing well.

2.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Wireless service discount Decent vision insurance Co-workers

Cons

Leadership Scheduling Work/life balance Stress Broken everything - half of the tools and resources don’t work No room to grow your career anymore unless you suck up. If you’re blunt and honest you’ll be an outcast - they’ve fostered an environment where they only want cheerleaders. Constantly changing goal posts Frequent restructuring

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