Great Place - Retail Sales Representative T-Mobile Employee Review

5.0
Jul 21, 2010
Recommend
CEO approval
Business Outlook

Pros

GREAT pay from commission if you meet and consistently exceed quota. The people are cool and each day is new and exciting. Your smart-phone bill goes from $100 to $10...and that's only if you want internet. Discounts on phones and great benefits package.

Cons

You MUST be able to handle customers blaming you for things THEY did wrong or that T-Mobile did poorly. The base salary is pretty bad. If your manager doesn't like you your hours will suck and you might risk missing quota or just not being able to have a life outside of work.

Explore other reviews about T-Mobile

5.0
May 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Great working environment bonus after 5 years

Cons

None! Loved the company and opportunities there

2.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Wireless service discount Decent vision insurance Co-workers

Cons

Leadership Scheduling Work/life balance Stress Broken everything - half of the tools and resources don’t work No room to grow your career anymore unless you suck up. If you’re blunt and honest you’ll be an outcast - they’ve fostered an environment where they only want cheerleaders. Constantly changing goal posts Frequent restructuring

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