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      T-Mobile

      Engaged Employer

      T-Mobile reviews

      Leadership is not working - Retail Sales Leader T-Mobile Employee Review

      1.0
      Feb 1, 2022
      Retail sales leader
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good hours since there is less people who work.

      Cons

      Be carful what area you work in. You could end up either paying for a customers phone repair so they can use it as a trade-in or the CEO’s assistant sends one of their friends to get a free product from your store and you have to waive all fees.

      Explore other reviews about T-Mobile

      5.0
      May 28, 2026
      Mobile expert
      Recommend
      CEO approval
      Business Outlook

      Pros

      very good benefits and pay

      Cons

      company changing to ai first

      2.0
      Jun 24, 2026
      Retail store manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Wireless service discount Decent vision insurance Co-workers

      Cons

      Leadership Scheduling Work/life balance Stress Broken everything - half of the tools and resources don’t work No room to grow your career anymore unless you suck up. If you’re blunt and honest you’ll be an outcast - they’ve fostered an environment where they only want cheerleaders. Constantly changing goal posts Frequent restructuring

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