none - Customer Service Representative T-Mobile Employee Review

3.0
Oct 3, 2010
Recommend
CEO approval
Business Outlook

Pros

benefits, paid time off, incentives, prizes, awards, employee phone plans, discounted phones, you can be yourself, management is personal like talking to a friend

Cons

copay for emergency room visit is too high $150... the pay could be much better for the work that has to be perform...work needs to be equal to the pay

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5.0
May 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Great working environment bonus after 5 years

Cons

None! Loved the company and opportunities there

2.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Wireless service discount Decent vision insurance Co-workers

Cons

Leadership Scheduling Work/life balance Stress Broken everything - half of the tools and resources don’t work No room to grow your career anymore unless you suck up. If you’re blunt and honest you’ll be an outcast - they’ve fostered an environment where they only want cheerleaders. Constantly changing goal posts Frequent restructuring

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