Better than most jobs - Sales Consultant T-Mobile Employee Review

4.0
Oct 29, 2010
Recommend
CEO approval
Business Outlook

Pros

*great pay w/ commission 8.25/hr plus commission..... *lowest rate plans *decent coverage *customer care is awesome to work with when helping customers *most customers are loyal

Cons

*black sheep of all the carriers, have to work harder at converting ppl from other carriers *decent coverage....means customers coming from verizon and att may have had better coverage *flexpay should be optional. i think t-mobile needs and option for deposits for those who want regular accounts.... *SOME managers are very lazy. usually busier stores have managers who work hard and hold their ground. slower stores barely ever see their manager *more laid back than other companies, sometimes felt unprofessional *Constant outreach. The only company i've noticed where we have to go out to other businesses and lure people in to the store. If we wait for customers, we won't get any business. (slow location)

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2.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Wireless service discount Decent vision insurance Co-workers

Cons

Leadership Scheduling Work/life balance Stress Broken everything - half of the tools and resources don’t work No room to grow your career anymore unless you suck up. If you’re blunt and honest you’ll be an outcast - they’ve fostered an environment where they only want cheerleaders. Constantly changing goal posts Frequent restructuring

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