Great place to work! - Retail Sales Representative T-Mobile Employee Review

5.0
Nov 16, 2010
Recommend
CEO approval
Business Outlook

Pros

Great work environment, everyone is so supportive. Email shout-outs all the time throughout the district. AWESOME benefits! I had full benefits as part time for very cheap monthly. Contests to win free things, good employee line program. Pay is great, their comm. structure was good when I was there but I heard it changed since then. I worked at a playground store which was a lot of fun, kinda like the apple store and the dress code was laid back. Mgmt is really supportive.

Cons

They still have a bad rep from back when they weren't the best. I've had them since I worked there, even after working for other companies tho so it's really just turning their reputation around which theyre doing a good job of. Getting mgmt roles is difficult from what I saw, but I wasn't there long enough to advance.

Explore other reviews about T-Mobile

5.0
Feb 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Love the environment and pay

Cons

The customers are what make you or break you, the choice is yours.

2.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Wireless service discount Decent vision insurance Co-workers

Cons

Leadership Scheduling Work/life balance Stress Broken everything - half of the tools and resources don’t work No room to grow your career anymore unless you suck up. If you’re blunt and honest you’ll be an outcast - they’ve fostered an environment where they only want cheerleaders. Constantly changing goal posts Frequent restructuring

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