T-Mobile is a great place to work if you meet your metric goals. - Retail Sales Representative T-Mobile Employee Review

4.0
Dec 19, 2010
Recommend
CEO approval
Business Outlook

Pros

Excellent benefits package including tuition reimbursement and a cheap cell phone plan

Cons

Constantly changing metric goals and stressing them, expecting you to upsell to every single customer

Explore other reviews about T-Mobile

5.0
Feb 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Love the environment and pay

Cons

The customers are what make you or break you, the choice is yours.

2.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Wireless service discount Decent vision insurance Co-workers

Cons

Leadership Scheduling Work/life balance Stress Broken everything - half of the tools and resources don’t work No room to grow your career anymore unless you suck up. If you’re blunt and honest you’ll be an outcast - they’ve fostered an environment where they only want cheerleaders. Constantly changing goal posts Frequent restructuring

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