Great place to work...call center experience stressful but am very compensated for the stress - Anonymous employee T-Mobile Employee Review

5.0
Mar 30, 2011
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Salary great for the area. Great benefits. Even though call center work is stressful there are many options in place to work off/out the stress.

Cons

Change is a constant almost daily. At times hard to keep up with it all.

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5.0
Jun 30, 2026
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CEO approval
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Pros

Great work life balance fun people to work with

Cons

Pay Career advancement and locations

2.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Wireless service discount Decent vision insurance Co-workers

Cons

Leadership Scheduling Work/life balance Stress Broken everything - half of the tools and resources don’t work No room to grow your career anymore unless you suck up. If you’re blunt and honest you’ll be an outcast - they’ve fostered an environment where they only want cheerleaders. Constantly changing goal posts Frequent restructuring

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