No Longer a Company with Integrity - Senior Training Manager T-Mobile Employee Review

1.0
Jan 7, 2025
Recommend
CEO approval
Business Outlook

Pros

The benefits were good. But they absolutely should be considering their majority of the workforce are millennial or younger (which equals lower health insurance premiums for the company).

Cons

Where to start?? The biggest issue is the integrity of the Exec Leadership Team - Mike Sievert and Jon Freier. Many grand promises were made while John Legere was CEO and was working to gain regulatory approval for the Sprint acquisition. The biggest of those promises was that "no jobs would be lost as a result of the merger" and it would be "jobs positive from day 1 and every day thereafter." Obviously, a huge concern in approving the merger was that it would result in mass layoffs, so lawmakers and such wanted to make sure that jobs would be protected. Long story short, the merger gets approved, John Legere steps down as CEO turning the reins over to a shady, slimy Mike Sievert. Now, the loophole that no one talked about was that T-Mobile (in order to avoid fines) only had to keep this promise for 3 years. And guess what, 3 years to the date, Mike Sievert set wheels in motion for mass layoffs, despite the company having unprecedented success quarter after quarter and continually putting AT&T and Verizon to shame. With no rhyme or reason a 3rd party consulting group was brought in and allowed to make huge slashes to the workforce. Thousands lost their jobs and they have continued to cut jobs over the past 18 months. Entire teams were eliminated. All the while, they gaslit employees who dared to ask the question about the promise that was made that the merger would be "jobs positive from day 1 and every day thereafter" choosing to gloss over it as if those words had never been spoken and documented. Further, despite unprecedented productivity and company success during the pandemic, they returned to the standard corporate big brother behavior of requiring everyone to return to office 3-5 days per week and checking badge swipe reports. Now, you might expect this from some companies, but not from a company that claims to "love" their employees, conducting employee surveys multiple times a year to gain employee feedback on how to improve. And survey after survey, employees lamented about the RTO requirement. Life changed during the pandemic. People no longer want to waste hours of their day getting ready for work, commuting, arranging for costly childcare, etc. But for a company that claims to care so much about keeping their employees happy, they decided that they know best and remained steadfast on their RTO policy with the standard corporate claim that "we're better together" - again gaslighting employees when the reality is simply that they have done expensive renovations to their office buildings, paying expensive leases, so they need bodies in seats to justify all of that.

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5.0
Feb 22, 2026
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CEO approval
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Pros

Autonomy PTO PMF Market Leader

Cons

Nothing right now, its good.

5.0
Mar 22, 2016
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Training and "green days" to work on training courses online, team activities for teambuilding, excellent benefits including up to a 10% yearly bonus (merit-based), tuition reimbursement, extra insurance options besides health insurance (pet insurance, free life insurance up to 1.5x yearly salary), stock purchase options and yearly stock award to each employee. One of my favorite benefits is job swaps - so long as your manager clears it, you can swap jobs with an employee from another related department for up to a couple months to gain insight and experience into what the other department does from day to day. I left my last company as it had become a bad environment, and after joining with T-Mobile I realized it was one of the best decisions I've ever made. There are very few days where I wake up not wanting to go to work, and I learn something new every day. When I come across a process I'm not familiar with, my teammates are more than happy to provide on-the-spot training, or schedule a time that works for both of us to do so. Above all, the managers set you up to succeed rather than to fail - they want you to do well, and do everything in their power to make sure you have the tools to do well.

Cons

There's some of the same political bs that any company has, but my team has two excellent managers that make work enjoyable. There are a couple personality issues within the team, as happens with any job, but overall everyone gets along. As far as training goes, there wasn't a whole ton initially (though I believe it's more due to the nature of the job - it's impossible to condense everything into a couple week training course).

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T-Mobile Response
9y
Thanks so much for taking the time to write this -- we love hearing how much you love coming to work! Your words were spot on when you said your team wants you to "do well". That's exactly what we want for all of our team members! The nature of our business is constantly changing and we know how important it is to provide good benefits and equip you with the training and development you need to be successful. We're glad you're taking full advantage of all of it. As we continue to grow and evolve, so will our training and tools. If you ever feel like you're not getting enough of what you need, though, talk it over with your manager and they'll help you get back on track. Thanks again for your feedback and your dedication to T-Mobile. -- T-Mobile Careers Team
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