Once great place to work is now miserable - Senior Corporate Counsel T-Mobile Employee Review

1.0
Jan 9, 2025
Recommend
CEO approval
Business Outlook

Pros

T-Mobile used to be an exciting, prestigious and challenging place to work. I loved my job and my co-workers. I was there 15 years. I won the peak award and other company wide awards. It was a dream job until it wasn’t, and even though management always blames the people doing the real work, in this case the fish is rotting from the head down.

Cons

T-Mobile Legal has completely transformed. I went from working for someone who was inspirational and challenging to working for supervisors who actively broke the rules, undermined, and took credit for their direct reports’ achievements. There was no choice in teams or work groups. Everyone lived in fear of layoffs. Currying favor and backstabbing was the primary way to rise in the ranks. It’s truly a “Lord of the Flies”environment. The person they hired as a VP made her reputation gutting prestigious legal teams at companies like the Gap and Luxotica. I was told I was “unpromotable” because of my salary (after being an employee for 15 years) and because of my credentials (grads from prestigious law schools are actively targeted and laid off for “savings to the company”.) The same VP used skip-level meetings to actively harass and intimidate. The last straw was when my name was removed from work I completed before appreciation was announced at legal team meetings for favored employees because the VP refused to recognize any work done by employees she targeted. I am still in touch and am very close to the people that I started working with me at T-Mobile. (I have moved on to happier, work, environments.) We have all been traumatized, without exception. I would NEVER work for a company like this again. It was the greatest mistake of my life to stay past the day T-Mobile lost its values and became yet another soulless corporation, returning maximum profit to shareholders at the expense of customers and employees.

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5.0
Jul 8, 2026
Recommend
CEO approval
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Pros

Great company to work for!

Cons

It was a contract position.

5.0
Mar 22, 2016
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Training and "green days" to work on training courses online, team activities for teambuilding, excellent benefits including up to a 10% yearly bonus (merit-based), tuition reimbursement, extra insurance options besides health insurance (pet insurance, free life insurance up to 1.5x yearly salary), stock purchase options and yearly stock award to each employee. One of my favorite benefits is job swaps - so long as your manager clears it, you can swap jobs with an employee from another related department for up to a couple months to gain insight and experience into what the other department does from day to day. I left my last company as it had become a bad environment, and after joining with T-Mobile I realized it was one of the best decisions I've ever made. There are very few days where I wake up not wanting to go to work, and I learn something new every day. When I come across a process I'm not familiar with, my teammates are more than happy to provide on-the-spot training, or schedule a time that works for both of us to do so. Above all, the managers set you up to succeed rather than to fail - they want you to do well, and do everything in their power to make sure you have the tools to do well.

Cons

There's some of the same political bs that any company has, but my team has two excellent managers that make work enjoyable. There are a couple personality issues within the team, as happens with any job, but overall everyone gets along. As far as training goes, there wasn't a whole ton initially (though I believe it's more due to the nature of the job - it's impossible to condense everything into a couple week training course).

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T-Mobile Response
9y
Thanks so much for taking the time to write this -- we love hearing how much you love coming to work! Your words were spot on when you said your team wants you to "do well". That's exactly what we want for all of our team members! The nature of our business is constantly changing and we know how important it is to provide good benefits and equip you with the training and development you need to be successful. We're glad you're taking full advantage of all of it. As we continue to grow and evolve, so will our training and tools. If you ever feel like you're not getting enough of what you need, though, talk it over with your manager and they'll help you get back on track. Thanks again for your feedback and your dedication to T-Mobile. -- T-Mobile Careers Team
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