Part-time hours, full-time benefits - Retail Sales Associate T-Mobile Employee Review

4.0
Feb 22, 2016
Recommend
CEO approval
Business Outlook

Pros

Benefits are fantastic Health, 401k, stock options. Perfect job for a student or anyone who doesn't want to work a typical 9-5. Hours are reasonable flexible.

Cons

You'll work nights, every holiday and most weekends. Company is very much and openly affirmative action. I didn't even know that was still a thing. IF you're white, the ladder doesn't go very high. Ethnic, No problem. just be average and you'll get promoted. Managers are super focused on results and will question nearly every customer interaction to make sure you cover every possible sales opportunity. They will threaten your job if you do not perform a minimum number of new activations.

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5.0
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Pros

The Culture & the people

Cons

AE and Upper management Turnover

2.0
Jun 24, 2026
Recommend
CEO approval
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Pros

Wireless service discount Decent vision insurance Co-workers

Cons

Leadership Scheduling Work/life balance Stress Broken everything - half of the tools and resources don’t work No room to grow your career anymore unless you suck up. If you’re blunt and honest you’ll be an outcast - they’ve fostered an environment where they only want cheerleaders. Constantly changing goal posts Frequent restructuring

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