Needs change - Anonymous employee TCC Solutions Employee Review

3.0
Jun 20, 2019
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

It's a relaxing environment and there are never people standing over your shoulder watching your every move. I have a great boss, but that isn't the case for everyone at TCC.

Cons

This place has absolutely no regard for UX/UI and does not care if our product looks like trash. We have three UX developers in the whole company, and they are not used correctly. They are constantly told to "do something useful", which means coding new functionality. The project managers will even have our UX team do testing over UX. Sometimes I wonder why we even have UX people at all. Our biggest project right now looks awful, is confusing to the users, and is extremely un-user friendly. I'm in a position where I talk to the users every day, and they are so unhappy with our product, yet the developers and project manager don't care. They only care if the system works correctly, and in the case of our biggest project, even the functionality is lacking. Bugs bugs bugs and bugs galore. Honestly, its embarrassing for me to work here and interact with the users who have so much discontempt for our product. When I try to bring this up, I am shot down by lines like "I agree, it’s not pretty, but it passes an audit, and that’s what we need to keep them and us focused on. Pretty comes after compliance. " Then, during the scrums, our client's management team is voicing everything that is wrong with the system, and its like the project manager doesn't even listen to them. After the call, he says "I don't understand where we went wrong." I grew up in the age of technology and as a young person I do not bother with websites that look terrible. If I need a service and the website looks like junk? I find a different company. If I was a potential client for this company I would take one look at our products and close the tab. This company brings in millions of dollars from these projects. It has the potential to be a great company with great products, but right now, our products are lacking. It is a very simple fix, but without some changes in personnel and how management runs the place, it won't change.

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5.0
Sep 20, 2022
Anonymous employee
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CEO approval
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Pros

Great hours and good commission

Cons

Commission based sales so very competitive

3.0
Jan 15, 2026
Recommend
CEO approval
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Pros

Want you to succeed in the business

Cons

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