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TCC Verizon Authorized Retailer

Engaged Employer

What happened? - Human Resources TCC Verizon Authorized Retailer Employee Review

1.0
Jan 2, 2018
Recommend
CEO approval
Business Outlook

Pros

decent pay and benefits. the people are nice. I really loved the old company.

Cons

CEO is a puppet master but not a very good one. Pulls us in for quarterly planning meetings which dont focus on verizon and undermine the efforts in the field plus weve already been pulled in way too much because we keep changing everything in on short notice. Nothing really useful comes from these planning meetings. This used to be a fun place with a good vibe but its very corporate now and all but a couple of the fun leaders who actually love their people are gone. people believed in them but struggle to believe in Scott because he is sitting on a pile of cash and doesnt really care to keep his best people around as long as he's got the money he needs. He says he cares but his actions are almost always different than his words. he will probably sell and leave them high and dry while he travels around the world going to fish concerts and telling people how amazing he is at running businesses (into the ground.) The new pos build is a huge distraction and I'm expected to do that plus my full time job with no pay increase. I've given almost a decade of my life here and even moved when the company closed down the old office and yet I no longer feel like I'm part of something special. that's really too bad because there was a time where I loved this company.

Explore other reviews about TCC Verizon Authorized Retailer

5.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Great culture and room for growth!

Cons

Need to be prepared to delegate and prioritize

1.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Easy job to obtain Some coworkers can be fun/easy to work with

Cons

Very little room to move up and provide little to training for new hires even though there is a position within the company titled “field trainer” you’ll never see them though. Being micromanaged throughout the whole day during the sales process and downtime. Pay never changes for the better, they add more metrics for you to hit but don’t pay anything for these metrics such as perks, reduced pay on VHI, CSGA, even things such as higher tier plans don’t pay as much anymore. Constantly changing your bonus structures, making it harder to obtain The profit “sharing” bonus is a joke as well they’ll pay you $0.04 on the dollar you earned last year but for the execs they’ll get the same plus a 2x multiplier even though they do nothing for the company.

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