Supportive team but high-pressure sales environment - CEA/Customer Service Representative TD Employee Review

3.0
Jun 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Friendly colleagues that you see everyday, felt like a closeknit team

Cons

"We're a family", large and stressful sales goals TD wants us to push as many products as we can to each customer. Constant coaching with reporting manager who reviews our weekly, monthly and quarterly goals. Just incredibly sales heavy, not really a place for learning. If you really want a career here would have to stick it out through retail banking for 3-5 years then hope to get into corporate.

Explore other reviews about TD

5.0
Apr 17, 2026
Recommend
CEO approval
Business Outlook

Pros

The only way I could do that was if you had to do a lot more work and then you would be done by yourself so you would be fine yuyyy

Cons

The only way I could do this would probably take about two 2️⃣ hours or less of a break and a few

4.0
May 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Benefits, Compensation, Peers, Communication, Parental Leave, Celebrations

Cons

Micromanaging, Lack of training, Lack of advancement, Lack of communication with SLT, Job Security

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