Go pay and benefits despite the customers - Part Time Teller TD Employee Review

3.0
Oct 23, 2017
Recommend
CEO approval
Business Outlook

Pros

Pay was above average for the position. Also TD offers lots of benefits for part-time employees including health, vision, retirement and paid leave.

Cons

The customers can be awful and there is nothing you can do about it. TD really emphasizes "wowing" the customer and surveys customers and uses secret shoppers to assess each store's ability to wow their stores. The only customers that complete the surveys are the customers that love to complain or have a grudge so expect bad reviews. Strong emphasis on selling products like when stores had to sell a certain number of credit cards on a single day. It was crazy.

Explore other reviews about TD

5.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

TD Bank offers Great benefits, very diverse work environment, everyone is super nice, and willing to help if help is needed. The pay is great!

Cons

TD Bank is very big on time management. Very strict on the 31 minute lunch break, no more no less exactly 31 minutes!

1.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Wish there was some to share.

Cons

Working in Talent Acquisition here was one of the most frustrating experiences of my career. The culture felt incredibly toxic, with management frequently creating an environment where employees’ concerns were dismissed or reframed in a way that made them question their own experiences. Communication lacked transparency, expectations changed constantly, and support from leadership was minimal. Hiring decisions often felt inconsistent, with factors outside of merit seemingly carrying more weight than skills and qualifications. As someone in TA, that made it difficult to feel confident in the integrity of the recruitment process. Management created a culture of fear rather than collaboration. Feedback was rarely constructive, accountability was one-sided, and employee well-being did not appear to be a priority. Morale was consistently low, turnover was high, and it was difficult to see a path for growth.

See reviews by: Helpful|Rating|Date|All