An good place to be if you're looking to work from the ground up. - Former Customer Service Representative & Commercial Sales Assistant TD Employee Review

3.0
Sep 11, 2012
Recommend
CEO approval
Business Outlook

Pros

You learn some very valuable customer service skills that you can apply to many facets of other organizations & occupations. The training sessions you go to are paid and you are reimbursed for your traveling mileage. There's a ton of opportunities to do volunteer work and a lot of opportunities to move up as well, it just depends how hard you work towards it. Try to move into the commercial side if you can, things are less stressful. This is an OK position to begin if you're looking for something heavily into customer service, sales & finance.

Cons

There's goals you must meet- they have something called Sales Revenue (SR) and they expect you to make it. Every time of account has a specific amount of SR attached to it, by doing it this way, TD Bank can urged to try to "push" products that they find profitable. If you don't like to engage people, this is probably the worst job on earth for you because every moment of everyday there's going to be someone walking through the bank doors. They may be really happy or they may be mad as hell but either way you have to talk to them and help them with their banking issues. For positions such as CSRs & Tellers, the salary is hourly and its OK at best unless you have had previous experiences in the banking field - you're looking at 22-24K to start, yes, even with a college degree.

Explore other reviews about TD

5.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

TD Bank offers Great benefits, very diverse work environment, everyone is super nice, and willing to help if help is needed. The pay is great!

Cons

TD Bank is very big on time management. Very strict on the 31 minute lunch break, no more no less exactly 31 minutes!

1.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Wish there was some to share.

Cons

Working in Talent Acquisition here was one of the most frustrating experiences of my career. The culture felt incredibly toxic, with management frequently creating an environment where employees’ concerns were dismissed or reframed in a way that made them question their own experiences. Communication lacked transparency, expectations changed constantly, and support from leadership was minimal. Hiring decisions often felt inconsistent, with factors outside of merit seemingly carrying more weight than skills and qualifications. As someone in TA, that made it difficult to feel confident in the integrity of the recruitment process. Management created a culture of fear rather than collaboration. Feedback was rarely constructive, accountability was one-sided, and employee well-being did not appear to be a priority. Morale was consistently low, turnover was high, and it was difficult to see a path for growth.

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