It Was Miserable - Financial Services Representative TD Employee Review

1.0
Feb 16, 2022
Recommend
CEO approval
Business Outlook

Pros

I liked the people I directly worked with.

Cons

- Low Pay - Poor Handling of COVID - Understaffed - Expect at least an hour wait if you need to go IT (regular occurrence) or HR - All tech/hardware is out of date and rundown. Not a day went by that something didn't break. - Little upward mobility. They're actively closing branches. - Fake care for employees. They'll smile and tell you they care but refuse to do bare minimum things. - Horrible call center customer service which leads to the internal branch being screamed at. - Bonus system is garbage. If you get a bad review for the ATM being broken, because TD won't fix it, you lose money. -Erratic schedule that prevents you from having a consistent personal life.

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1.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Wish there was some to share.

Cons

Working in Talent Acquisition here was one of the most frustrating experiences of my career. The culture felt incredibly toxic, with management frequently creating an environment where employees’ concerns were dismissed or reframed in a way that made them question their own experiences. Communication lacked transparency, expectations changed constantly, and support from leadership was minimal. Hiring decisions often felt inconsistent, with factors outside of merit seemingly carrying more weight than skills and qualifications. As someone in TA, that made it difficult to feel confident in the integrity of the recruitment process. Management created a culture of fear rather than collaboration. Feedback was rarely constructive, accountability was one-sided, and employee well-being did not appear to be a priority. Morale was consistently low, turnover was high, and it was difficult to see a path for growth.

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