Amazing culture to learn & develop; don't expect pay to match inflation or growing responsibilities. - Client Service Associate TD Employee Review

3.0
Oct 22, 2023
Recommend
CEO approval
Business Outlook

Pros

1. Great culture to learn more about wealth 2. Department invests heavily in licensing and every employee gets access to a $1k training & development budget 3. RRSP match and stock options - upon completion of probation 4. Excellent access to the leadership team for mentoring and coaching 5. Relatively smaller teams to get facetime with TMs

Cons

1. Pay is trailing inflation, new-hire salary, or contribution to business 2. Most Associates do not have the opportunity to revise the comp plan once it is locked in during onboarding 3. Bonus exists. But - it is notional. Does not match your value to the advisor's book. 4. Poor vacation management capabilities.

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1.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Wish there was some to share.

Cons

Working in Talent Acquisition here was one of the most frustrating experiences of my career. The culture felt incredibly toxic, with management frequently creating an environment where employees’ concerns were dismissed or reframed in a way that made them question their own experiences. Communication lacked transparency, expectations changed constantly, and support from leadership was minimal. Hiring decisions often felt inconsistent, with factors outside of merit seemingly carrying more weight than skills and qualifications. As someone in TA, that made it difficult to feel confident in the integrity of the recruitment process. Management created a culture of fear rather than collaboration. Feedback was rarely constructive, accountability was one-sided, and employee well-being did not appear to be a priority. Morale was consistently low, turnover was high, and it was difficult to see a path for growth.

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