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      TDS Telecommunications

      Part of TDS

      Engaged Employer

      TDS Telecommunications reviews

      Great at first... - Consumer Sales Advisor TDS Telecommunications Employee Review

      3.0
      Jun 8, 2017
      Consumer sales advisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      Wonderful job when this company had two separate departments which was sales and retention. Now that everything is merged advisors that were great at retaining customers are now forced to sell and vice versa. This company has some amazing incentives You can potentially make a lot of money in commission

      Cons

      Moral is very low Commissions were just lowered Metrics and target goals have been changed constantly since the merge Quality/Amount of sales calls is terrible

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      TDS Telecommunications Response
      9y
      Our team has gone through some exciting changes over the last 6 months. We have merged our sales and retention teams so that we can provide exceptional customer service to our customers. We want to provide First Call Resolution to increase satisfaction with our customer base. Through this change, we have made adjustments along the way to continue to provide the right rewards and incentives for our Advisors. Most changes have been to the benefit of the Advisor to ensure we have our goals and metrics in alignment with our company goals. As with any change, we continue to fine tune to ensure we are taking care of our employees, our customers and exceeding our company expectations.

      Explore other reviews about TDS Telecommunications

      5.0
      Jul 1, 2026
      Regional field marketing manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Competitive pay and an outstanding benefits package, including health insurance, a 401(k)-company match, tuition reimbursement, and generous paid holidays and sick leave.

      Cons

      Recent layoffs had a major impact on the Field Marketing department, leading to reduced resources and higher workloads.

      5.0
      Jun 20, 2026
      Customer repair advisor ii
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Great benefits - Great PTO/Sick time - Promote from within - Rigorous training schedule - Great on the job resources - Ability to work autonomously - Competent supervisors - Work from home - A fun job for people who love educating others on how things work and assisting them with technical issues

      Cons

      - Starting pay may be a little low for some people - Miscommunications about what departments handle what issues - Call center with varying amounts of calls per day (not necessarily a con) - Metrics for calls may be stressful for some

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      TDS Telecommunications reviewsTDS Telecommunications Consumer Sales Advisor reviewsTDS Telecommunications review