Toxic culture and low pay with high expectations - District Manager TEAM Wireless Employee Review

1.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible work schedule when needed

Cons

Severely underpaid with ever-increasing expectations that are unrealistic given the company’s nearly nonexistent employee retention. Paying employees either a $15/hour base wage or commission creates an unstable and inconsistent work environment, making it difficult to build or retain strong talent. Payroll processing is also a recurring issue. Employees have repeatedly been underpaid due to payroll errors, and leadership was instructed to remain silent unless an employee noticed and reported the discrepancy themselves. Instead of proactively correcting mistakes, the company appeared more concerned with minimizing attention to them, leaving frontline employees to fight for wages they had already earned. The company took a dramatic turn for the worse after CJ and Mike Trimble assumed leadership. What was once a healthy, supportive, and inspiring workplace quickly became a hostile environment. The very people who helped build the company’s success have been systematically pushed aside or eliminated, with little appreciation for their years of dedication and contribution. Employee well-being has clearly taken a back seat to maximizing profits for executives and ownership. Frontline leaders are expected to work seven days a week, meet unrealistic performance expectations, and sacrifice their personal lives while receiving little support or recognition in return. To make matters worse, long-tenured employees have been required to reapply and interview for the very positions they have successfully held for years. This has created unnecessary fear, instability, and a complete disregard for employee loyalty and performance. The culture has devolved into a “good old boys” club where favoritism outweighs merit. Mike Trimble has repeatedly prioritized hiring his own “brothers” over developing or retaining existing talent. While referring to employees as “fam,” his leadership style is marked by unprofessional language, excessive profanity, and behavior that falls well below the standard expected of an executive..

avatar
TEAM Wireless Response
1w
Thank you for taking the time to share your feedback. We take concerns about compensation, workplace culture and leadership seriously and appreciate you sharing your perspective. We wish you the best in your future endeavors.

Explore other reviews about TEAM Wireless

5.0
Jul 21, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great company to work for with excellent upper leadership. Leaders are supportive, approachable, and committed to both employee success and company growth. The culture is positive, and employees are valued and respected.

Cons

"High expectations and a fast-paced environment can be challenging at times, but they also contribute to the company's success."

avatar
TEAM Wireless Response
2d
Thank you for the glowing review! We appreciate the feedback about both the pros and cons of working for TEAM Wireless as we strive to always be a better company!
4.0
Jul 19, 2026
Recommend
CEO approval
Business Outlook

Pros

You can absolutely control what you earn, but if you're in a lower volume store it'll take some extra work.

Cons

Pay structure changed 4+ times while I was there. Sometimes for the worse, sometimes for the better. That volatility could be a pain to manage my budget. Often the only way to move up in the company is to relocate entirely to a different market. District managers tend to stay entrenched in their positions, so if one opens up, you need to be comfortable leaving your current location.

avatar
TEAM Wireless Response
2d
Thank you for your feedback and your advice to management. We're always working on making changes for better in the company and feedback from former employees is essential to that process. We wish you much success in the future!
See reviews by: Helpful|Rating|Date|All