Pros
Completely commission based, which is great for busy stores. The harder you work, the more you can make. Also, Verizon has the sales maker program that can help cut your bill way down each month after working for them for awhile.
Cons
Company does not focus enough on building customer relationships and I've come to realize most Verizon stores focus highly on upselling bundles and package deals. Yes, it's a commission based sales position, but many reps are dealing in the gray area of ethics and I don't see much effort in stopping this. Many times promotions and deals are so detailed I even had a hard time keeping them straight. Also, I don't see any value or programs to cut down on employee turnover. Yes, sales jobs usually yield high turnover rates. The would claim raises back when they had an hourly rate plus commission was based on merit and not time working for the company, but no matter how hard you worked for them, raises were never an option. They told me my commission was my raise. I earned that commission, but the company still showed no value towards keeping me.
