2.0
Apr 7, 2023
Former employee, more than 1 year
Escanaba, MI
Recommend
CEO approval
Business Outlook
Pros
Fairly easy job...if you're up to date on newer devices. It's a lot of fun interacting with the customers and helping them with their bill or choosing a new device. Some locations you will make great money, smaller and more rural locations, not so much.
Cons
If you are a critical thinker, this is not the job for you. They are only looking for "company people" or "yes-men/women". They consistently change metrics and expectations without due compensation. They will promote younger people who are easy to manipulate and control. Some locations you will only make the hourly rate. This is a multi-million dollar company with a base pay of $13/hour. The KPI's and metrics are all but impossible to hit when you're in a smaller location.