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      TEAM Wireless

      Engaged Employer

      TEAM Wireless reviews

      Love working here, don't like the daily stress. - Store Manager TEAM Wireless Employee Review

      5.0
      Apr 21, 2024
      Store manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      I love the fact that I can essentially decide what I want to make money wise. I also love how many people that I've gotten to know that I wouldn't have had if I wasn't working with TEAM. Lots of new friends! Getting to know how phones work and the troubleshooting steps that I've learned are invaluable.

      Cons

      I feel like there isn't a good work/life balance. I've always felt that I was here in store more than I was able to go do things and live life. I also feel like there has been so many things added to everyday duties that were not in the job description when I was first hired and it's only increasing the amount of stress that I feel in a day.

      Explore other reviews about TEAM Wireless

      5.0
      Dec 2, 2025
      Salea representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Super excited to start with Team wireless. Was just laid off with Verizon sadly. But I am here to see how Team wireless is . Coming in with a positive mind.

      Cons

      Nothing to commit yet as I haven’t started working for the company until December 11th.

      avatar
      TEAM Wireless Response
      1mo
      Thank you for your response and we're excited to have you on our TEAM! - SH
      1.0
      Jun 8, 2026
      Assistant store manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      The pay USED to be great. Goals were obtainable if you were a good salesperson. Management stayed off your back if the numbers looked good.

      Cons

      There is now a "kicker" requirement for every sales KPI. Basically, its just impossible to hit your sales goals because of unrealistic expectations. The new COO that came from TCC is responsible. TCC is a much bigger retailer than Team Wireless, and he was brought here to help with expansion. That's been the only focus, the existing employees were thrown to the dirt. I have been in sales for about 6 years, and when you stop paying your over-achieving staff members a fair wage, they will leave. I have seen my districts staff dwindle in the past few months. The salespeople that were some of the best in the company have left because of the changes in compensation.

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