Wonderful work culture of flexibility and sharing. A lot of resources provided for you to grow - Anonymous employee TIAA Employee Review

4.0
Jan 10, 2014
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

A lot of information resources provided for an individual grow. TIAA-CREF gives you an opportunity to learn their business with learn at your own pace online courses. With the amount of daily work you will have to deal with they give you the option of learning on your own time. Wherever you work within the company, you will find great people to work with. There are people who have been there for 30+ years and that says a lot.

Cons

Within some departments, lack of clear process makes work bottleneck. Work flow can suffer.

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5.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Great opportunities for growth and supporting management

Cons

There is nothing to love about TIAA!

2.0
Jul 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Good starting salary and benefits package.

Cons

The longer you’re there, the more of an expectation that you work more for the same or less income. Producers find it hard to justify staying when leadership keeps moving the goal posts on how to increase income. No rhyme or reason as to how they decide “promotions.” One advisor might have one good year and get promoted over an advisor that produces year in and year out. They fail to share revenue because they’d have a hard time justifying the income level compared to outside advisors with a fraction of the book size. They claim and depend on brand recognition to justify a capped income but fail, or just won’t admit that is why they keep losing their top talent. Operations is a nightmare that I can’t even begin to describe. When I share the processes that have been in place for over a decade, colleagues in the industry shake their head and laugh. They can’t believe we earn and keep business. The saying while I was there was “the biggest threat we face is that TIAA clients start to explore their options outside of TIAA.”

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