Wow we actually have been around close to 100 years? - Client Services Representative TIAA Employee Review

1.0
Aug 26, 2010
Recommend
CEO approval
Business Outlook

Pros

Great, hard working co-workers that will go the extra mile, great campus

Cons

- 20 year old technology -True Beta testing prior to new tech/process implementations -lack of true leadership ability with lower management -Career growth -No connection between units. -Lack of true diversity across business units -Compensation -No evaluation process of talent -Lack of effective training -Frequency of new process/technology -Too many "Grey areas" in SOP's

Explore other reviews about TIAA

5.0
Jun 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Great work life balance, good benefits, decent pay, ease of running your own practice as an “advisor”, and healthy work environment

Cons

Management styles can vary and affect your experience, upper management doesn’t seem to be well equipped to ensure the organization’s success but it is resilient nonetheless.

2.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Compensation is great for advisors once they are promoted to VP. Everyone else has to wait a year and hope for a good rating that's more of a game than merit based

Cons

Woke culture, reverse discrimination, very frustrating to do business with as a client

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