Not a job for the weak - Sr Customer Advocate TIAA Employee Review

3.0
Jul 13, 2025
Recommend
CEO approval
Business Outlook

Pros

Pay is ok and the bonus is nice

Cons

Work load is terrible - some days ae very hard and you may cry in your car its common Some managers are terrible Some people are helpful but for the most part you feel like a nascence They expect you to know everything!!!!!!!!

Explore other reviews about TIAA

5.0
Jun 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Great work life balance, good benefits, decent pay, ease of running your own practice as an “advisor”, and healthy work environment

Cons

Management styles can vary and affect your experience, upper management doesn’t seem to be well equipped to ensure the organization’s success but it is resilient nonetheless.

3.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

You will get licensed for your next job lol.

Cons

Bad culture, no room for advancement, low pay, call center no real hard skills.

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