Good Customer Experience - Softlines TJ Maxx Employee Review

4.0
Jan 28, 2013
Recommend
CEO approval
Business Outlook

Pros

Working at T.J. Maxx you get very diverse customers, and because T.J. Maxx is so big you gain more experience in different departments. A lot of situations happen to build your "STAR" behavioral experiences.

Cons

Sometimes management felt unprofessional, they didn't know how to deal with the situation as well. Policies kept changing so management felt unorganized.

Explore other reviews about TJ Maxx

5.0
Apr 21, 2026
Recommend
CEO approval
Business Outlook

Pros

great environment great team members

Cons

no cons, everything is great

3.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Was easy to apply, Some of the workers were kind and helpful. Employee discount was okay.

Cons

Some parts of managment were harsh. They weren't approachable. Other were kind and wanted to help people grow. They pay wasn't great. Cut my hours during seasonal hiring months.

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