Might as well be working at Walmart, purposefully keep employees from benefits eligibility! - Customer Experience Coordinator TJ Maxx Employee Review

2.0
Jan 2, 2014
Recommend
CEO approval
Business Outlook

Pros

Company does attempt to create a culture of respect, equality. Immediate store'level managers and assistant managers are genuinely good, likable, hardworking people - many times, former associates themselves, trying to support families under the TJX Corporate dictatorship. After working here for a while, it begins to feel oddly like family - the immediate store team tends to adopt a "we're all in this together" type of mentality. Lots of genuine, hardworking people on staff...and also too many 'lifers' wasting time here, that could be doing much better for themselves if they could only find the right job opportunity and someone would give them a chance. Apparently people get comfortable and don't try for better (myself included).

Cons

Unsafe at times, with minimal security in the building. Crooks, thieves, return fraud are RAMPANT and this company does VERY LITTLE to NOTHING to stop the abuse. Operates on a wing and a prayer at times, with minimal skeleton crews. Lax on repurcussions for staff that call out sick or late constantly...they can't really afford to lose anyone that is half decent at their job! Ridiculous that they hold back on full-time hours for anyone...even those working at $8.00 an hour, that really want to WORK, and qualify for health insurance/a little vacation time! The company motto is "keep staff just below the minimum hour threshold to be able to qualify for benefits". Shameful, considering how well this company has done for the past decade! Overworked store-level management usually has hands tied with ridiculous budget constraints.

Explore other reviews about TJ Maxx

5.0
May 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Good Company to work for

Cons

Long and Short hours depending on the season.

3.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Was easy to apply, Some of the workers were kind and helpful. Employee discount was okay.

Cons

Some parts of managment were harsh. They weren't approachable. Other were kind and wanted to help people grow. They pay wasn't great. Cut my hours during seasonal hiring months.

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