Avoid at all costs!! Only if you have no other options and can take hate - Customer Service Representative TLCx Employee Review

2.0
May 12, 2022
Recommend
CEO approval
Business Outlook

Pros

Co-workers are great. Working in the John Deere or Anderson Departments are the best as its inbound

Cons

if you get moved to an outbound department it's going to be hell for you. Its soul crushing and you become the same thing you hate getting calls for where its Telemarketers and scammers. We may not be scamming people but it sure does feel like it. Avoid Spectrum and Mr Cooper departments at all costs. Also they are very nice to get you in and hired but some coworkers and people there are very judgmental and ghetto. they hire bottom of the barrel workers for the bare minimum rate above minimum wage to incentivize you to come in. you cannot use your cellphone in the building as they probably have a signal dampener in the building so good luck getting a signal inside or around the building.

Explore other reviews about TLCx

5.0
Oct 8, 2025
Recommend
CEO approval
Business Outlook

Pros

TLCx provides an excellent environment for learning and professional growth. The leadership is approachable and encourages new ideas. I’ve had opportunities to work on challenging projects that helped me enhance my analytical and reporting skills. The company promotes a collaborative culture where cross-functional teamwork is truly valued. Work-life balance is good, and management genuinely appreciates individual contributions.

Cons

The pace of work can be quite dynamic, especially during month-end or reporting cycles, but it helps build strong time management and prioritization skills.

3.0
Jun 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Some fun people to work with

Cons

They will immediately attempt to demoted you if you begin to have issues with a disability that they knew about when they promoted you.

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