2.0
Sep 9, 2010
Recommend
CEO approval
Business Outlook
Pros
-good pay compared to other call centers in the area -fun people to work with -Thomas Cardella truly does care about his employees
Cons
-Although Tom cares about the employees, few other management takes the time to talk and/or fix problems in the center -The promotions are completely dependent on the how much the person sucks up to management, or if they are good at making themselves look good. NOT based on performance at all. -Expectations of your job performance change daily, so you never know EXACTLY what they want you to do. One day it is making a certain amount of dials, the next day it is how long they want your talk time to be. Either way, you never know how to completely satisfy your supervisors or the clients.