On the decline, awful management. - Customer Service Representative TLCx Employee Review

1.0
Mar 14, 2023
Recommend
CEO approval
Business Outlook

Pros

Somewhat competitive rates for the DR. Decent referral bonus.

Cons

Indiscriminate layoffs. Zero empathy towards employees, they will make you feel replaceable. Management cannot tolerate being challenged in any capacity, any dissent, constructive or not will get you blacklisted. Empty promises of improving the working conditions that never materialize. Revolving door, high turnover for a reason. Not growth opportunity. You will burn out for nothing in return.

Explore other reviews about TLCx

5.0
Oct 8, 2025
Recommend
CEO approval
Business Outlook

Pros

TLCx provides an excellent environment for learning and professional growth. The leadership is approachable and encourages new ideas. I’ve had opportunities to work on challenging projects that helped me enhance my analytical and reporting skills. The company promotes a collaborative culture where cross-functional teamwork is truly valued. Work-life balance is good, and management genuinely appreciates individual contributions.

Cons

The pace of work can be quite dynamic, especially during month-end or reporting cycles, but it helps build strong time management and prioritization skills.

3.0
Jun 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Some fun people to work with

Cons

They will immediately attempt to demoted you if you begin to have issues with a disability that they knew about when they promoted you.

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