Pros
Co workers are a pretty nice bunch, who helped me when I needed it most. I have some good friends from my time there.
Cons
Extreme favoritism is rampant. Supervisors get their friends hired. The friends get promoted to "solutions" positions within weeks, then waste time, play on the internet (they have access most others don't) and generally do nothing while the email sales of the less favored workers are filtered off and sent to the super's friends. The friends then make thousands of dollars in sales everyday while hardly making a single call. They read and wander around chatting with their friends, while the rest of us are driven and harassed to make huge numbers of calls everyday to make up for the idle. Extreme attendance policy: one minute late and you lose $100 that week-or even your job like I did. You are fired (if you're not one of the favored) for three missed days over a three month period-no matter what the cause. Very insecure place to work. Promotion is on the basis of who parties with whom. Loud, and incredibly inappropriate conversations (example:"I'd like to beat her over the head with a bottle until it breaks and then shove the broken end in her mouth") are rampant.