Okay - Customer Service Representative TMC Employee Review

Thank you so much for sharing your experience and for your incredible 18 years with TMC! We especially appreciate hearing from long-tenured team members who have experienced the many opportunities for career growth within the company. It's wonderful to hear that you've had the chance to serve in multiple roles—I can definitely relate, as I've had a similar journey myself! Thank you as well for sharing your feedback about PTO accrual. Team Member feedback plays an important role in helping us improve our benefits and workplace experience. In fact, based on suggestions from our team members, we updated our PTO accrual plan last year. I'd love to hear your thoughts and make sure you have the most up-to-date information about our enhanced PTO benefits. Please feel free to reach out to me directly at mmalley@therapymgmt.com. I always appreciate connecting with our team members, and I'd love to continue the conversation. Thank you again for your years of dedication and for taking the time to share your feedback!

Thank you for taking the time to share your feedback. We sincerely appreciate hearing about your experience, as ALL customer feedback helps us continually improve our communication and service. I'm sorry to hear that you experienced a communication breakdown. We would appreciate the opportunity to learn more about what happened so we can better understand your concerns, address any gaps in communication, and ensure important information is shared clearly with every team member. Please feel free to contact me directly at mmalley@therapymgmt.com. I would love the opportunity to discuss your experience and work toward a positive resolution. I look forward to connecting with you soon.