Outdated, Out of Touch Management - Program Manager TRANZACT Employee Review

3.0
Nov 29, 2021
Recommend
CEO approval
Business Outlook

Pros

great people on my team

Cons

Higher ups, managers, etc. are very stuck in their ways. They lack understanding, patience, and the ability to change. There is no new hire training/orientation in place, they were basically "winging it," which made for a very rocky transition. In performance reviews, my supposed mentor and our senior/team leader criticized the way I look in meetings saying "I look like I don't care." The next time we met, she laughed and said "I don't know, maybe it's just your cadence," criticizing the sound of my voice and the way I speak in meetings. It was a very strange shift in attitude towards me and they made me feel like I couldn't do anything right.

Explore other reviews about TRANZACT

3.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

There's money to be made, not outside of AEP/OEP much. they train you well and most of the managers are flexible and caring.

Cons

Only certain programs are worth it there I was in their Aetna direct program first and that was good, leads knew who they were talking to, what to expect etc. However their programs outside of direct ones are bad, they trick people into calling in with the promise of a grocery card that does not exist. The most vulnerable community who needs the most help, made me feel like I was a scammer. Or they thought they were calling the carrier or Medicare themselves.

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