Varied & interesting job, suffering from poor management and subpar compensation - Field Engineer TSP Employee Review

Thanks for taking the time to provide us and the Glassdoor community at large your thoughts on the time you spent with us. We don’t like to sound like a broken record, but you make a great point — our product is our people. We take great pride in valuing top technical expertise and we only hire the best and brightest, putting our clients first by hiring the best people to ensure things get done right. Our engineers are vetted professionals with talent, insight, and innovation in their specific fields. And yes, our work model tries to afford as much flexibility as possible to all of our employees — we hear that positive feedback on a regular basis and we’re proud that we’re able to offer that. I wouldn’t go so far as to refer to us as “glorified” — but we absolutely are a staffing company. In fact, our Amplify Solution is one of our two business arms. We almost exclusively hire all employees as full-time W2 resources to fill our customers’ recruiting and staffing needs. This focus on the employee experience provides a greater sense of security for our employees, which in turn ensures that our turnover rate stays low and allows our employees to form trusted partnerships with our customers. We hear you about being on-call. However, our recruiters are always straightforward and transparent with any and all aspects of every job we fill. If a position requires an amount of time for any employee to be on-call, they agree to that before a job offer is ever accepted. With that said, we try our hardest to ensure all of our employees have the flexibility they need to keep a solid work/life balance. You raise a valid point. We try our absolute best to be as competitive as possible with our pay and compensation, but there are some instances in which pay is dictated by client bill rates, and in those circumstances we make every honest effort to ensure rates are reviewed every renewal cycle. We try our hardest to advocate for the best possible solution for both employee and client. On the other hand, there are a number of other aspects that our employees love — our benefits are among the best in the marketplace, our 401K program, our Seeds to Leads program, our free training and certifications via Rockstar U, and especially the flexibility — like you’d mentioned earlier. We conduct extensive market research constantly to ensure the compensation offered is as good as it possibly can be — if it wasn't, we'd constantly be losing out on the best employees, but we're not — there's a reason that we're considered by some of our clients as being the best kept secret in the IT space. Furthermore, to counter any pay discrepancies, several years ago we put into place a system to notify our management team of an employee who has not had a pay increase in the previous year. We always strongly encourage our employees to have constant and open communications with their managers — if any employee feels they’re deserving of a merit increase, we always recommend they have that conversation with their manager. We wish you the best of luck in whatever you choose to continue on with.